FREQUENTLY ASKED QUESTIONS
I just placed and order. When can I expect my goods?
The BUMPY BOWL series is made to order and delivery can be expected 6-7 weeks from the day the order is places.
All other orders will ship from my studio via UPS ground within 3 - 5 business days. You will receive a tracking number by email when your order has shipped. Packages will take 1 - 5 business days to arrive after they have shipped. Please email email@example.com if you require expedited or international shipping.
Can I change the cord color or length of my necklace before it's shipped?
Email me with your color and/or length request, and I'm sure we can work something out! My necklaces generally come in lengths ranging from 18" - 24", but many clients prefer longer necklaces.
What is your return policy?
Please choose carefully when placing your order as all sales are final. I do my best to photograph each item accurately, but due to computer monitor variations, the color on your monitor might slightly vary from the color on mine.
In the unlikely event that your item arrives damaged, please email me within 48 hours of delivery to discuss replacement or refund options.
Do you take custom orders?
Absolutely! Email me at firstname.lastname@example.org or fill out the contact form with your project idea and your deadline.
I'm about to get hitched, and I'm looking for an officiant to go with my Love Cupple. Can you help?
Funny you ask! I'm ordained through the Universal Life Church and have officiated weddings in New York City, on the Staten Island Ferry, and in rural Tennessee. My Love Cupples have been used in multiple weddings, performances, and ceremonies. Let me know your wedding date and location, and if it fits in my schedule, I would love to marry you.